SBANC Newsletter

February 22, 2005

Issue 360-2005

QUOTE

"I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well."

       -- Alan Greenspan

FEATURE PAPER

Technology, Innovation And Business Development: Theoretical Perspectives

This paper was presented by Diane-Gabrielle Tremblay, Jean-Marc Fontan, and Juan-Luis Klein of the Université du Québec à Montréal, at the meeting of the United States Association for Small Business and Entrepreneurship in Indian Wells, California on January 13-16, 2005..

The concept of innovation is usually restricted to the technology or technical field. Until the 1990s, scarcely anybody talked about social innovation except, in certain cases, to refer to the likely effect of society on the emergence of technical innovation. The analysis stopped there. Thus, this article aims to broaden the analysis of innovation by examining not only its technological dimension, but also its social and territorial dimension, a notion that has recently come into use in the theories of “new economic sociology” and “socio-economic geography”. The paper is divided into three parts. Part One will review the bases laid by Schumpeter and Veblen’s founding analyses in reference to technology, innovation and entrepreneurship. Part Two will address innovation from the perspective of evolutionary economists. We will reconstruct an explanation of social innovation as a cognitive process confronted with localized social resistance, thus posing the problem of social and territorial diffusion of innovation. Part Three concludes by emphasizing the strong link between sociality, territoriality and market.

The concept of innovation is usually restricted to the technology or technical field. Until the 1990s, scarcely anybody talked about social innovation except, in certain cases, to refer to the likely effect of society on the emergence of technical innovation. The analysis stopped there. Thus, this article aims to broaden the analysis of innovation by examining not only its technological dimension, but also its social and territorial dimension, a notion that has recently come into use in the theories of “new economic sociology” (Levesque et al. 2001) and “socio-economic geography” (Benko and Lipietz, 2000).

From our perspective, innovation is not considered to be the simple mechanical insertion of technical novelty into production. This perspective extends beyond the idea that there is, downstream of the invention, a social usage that is ready or naturally disposed to integrate a technique, a process or a particular type of organization of social relations. We argue that the continuous presence of society must be taken into account throughout the “process of innovation production,” starting with the inventor’s instinct, the different mechanisms leading to its institutionalization, the necessary efforts to construct the social usage of the invention, and ending up with its diffusion.

Read the Entire Paper...

TIP OF THE WEEK

Types of Online Focus Groups

Decision Analyst, one of America's most progressive firms in applying Internet technology to marketing research, offers two types of online focus groups:

  1. Real-Time Online Focus Groups. These are live, interactive sessions with four to six participants and a moderator in a chat room format. The typical session lasts no longer than 45 to 50 minutes. The technique is best for simple, straightforward issues that can be covered in a limited time. The results tend to be superficial compared to in-person focus groups--but this is acceptable for certain types of projects. Typically, three to four groups are recommended as a minimum. Clients can view the chat room as the session unfolds and communicate with the moderator.
  2. Time-Extended Online Focus Groups. These sessions follow a message board format and usually last 5 to 10 days. The 15 to 20 participants must comment at least 2 or 3 times per day, and spend 15 minutes a day logged in to the discussion. The moderator reviews respondents' comments several times per day (and night) and probes or redirects the discussion as needed. This technique provides 3 to 4 times as much content as the average in-person focus group. Time-extended online focus groups give participants time to reflect, time to talk to others, time to visit a store, or time to check the pantry. This extra time translates into richer content and deeper insights. Clients can view the online content as it is posted and may communicate with the moderator at any time.

Do Online Focus Groups Produce Different Results from Traditional Focus Groups? Academic researchers conducted nine focus groups using three different modalities (in-person focus groups, online focus groups, and telephone focus groups.). The groups were then compared against the three different modalities. The three main research findings stood out and dispelled certain misconceptions regarding online groups. First, although there were observed differences across modalities in the proportion of speech segments in which participants interacted with each other, these differences were not statistically significant. Second, the proportion of strong (positive or negative) words was significantly higher for the online groups. Finally, there were no significant differences in responses to the specific sensitive questions presented to these groups. The interaction that occurred did not depend on the modality as much as the people who were involved in the discussion. The online dynamics differ because there is less influence from others' opinions and more equal opportunity to respond rather than waiting for their turn to speak.

Maritza DiSciullo, director of market intelligence for AT&T Broadband, has presented the results of parallel research studies conducted within AT&T Customer Sciences. The study concluced that face-to-face and online qualitative research methods lead to nearly identical study results. While it was felt that slightly more depth could be gained through face-to-face groups via interpersonal communication, online research still derives the same main perceptions, opinions, and concerns from participants.

Gates, R., McDaniel, C. 2005. "Market Research." 6 ed. p. 129-130. Hoboken, New Jersey: John Wiley & Sons, Inc.

CONFERENCES

National Collegiate Inventors & Innovators Alliance

The Collegiate Inventors & Innovators Alliance (NCIIA) will be holding its 9th Annual Meeting titled "Dynamic Learning: Changing Models for Changing Times" in San Diego, California at the Doubletree Hotel. Conference dates are from March 17-19, 2005.
For more information, visit: http://www.nciia.net/

Association of Marketing Theory and Practice
The Association of Marketing Theory and Practice is holding its Annual Meeting at Jekyll Island Club in Jekyll Island, Georgia on March 24-26, 2005. Entrepreneurship/Small Business Marketing, Marketing Education/The Dynamic Business School Environment, Service Marketing/Nonprofit Marketing/Ethics and many other topics will be discussed at this year's conference.
For more information, visit: http://www.amtp.org

Fifth National Multicultural Business Conference
Come meet with other DiversityBusiness.com members and share your business ideas for the Fifth National Multicultural Business Conference at Foxwoods Resort Casino in Mashantucket, Connecticut on March 30- April 1, 2005. This momentous occasion is the only national event sponsored by diversity businesses to salute their corporate partners.
For more information, visit: http://www.diversitybusiness.com/conference

Marketing Management Association 2005 Spring Conference
The Marketing Management Association (MMA) will hold its 2005 Spring Conference at the Palmer House Hilton, in Chicago, Illinois on March 16 - March 18, 2005. The Conference theme is "Exploring New Frontiers in Marketing." There are several benefits of attending this conference, including entering into any conference session offered by any MBAA-affiliated organization.
For more information, visit: http://ac.stephens.edu/mma/sprconfcallforpapers05.htm

ABSEL 2005 National Conference
The Association for Business Simulation and Experiential Learning is holding its 2005 National Conference at Grosvenor Resort in Orlando, Florida. The conference dates are March 16-18, 2005. ABSEL's annual conference is a meeting place for professionals to exchange information and network with colleagues who are dedicated to teaching business through innovative and effective methods.
For more information, visit: http://www.absel.org/Conferences/conference.html


CALL FOR PAPERS

IPSI Transactions Journals, Research with Multidisciplinary Elements
IPSI is planning some special issues in late 2005 and early 2006, and you are welcome to submit your paper. Papers are requested for submission for the Special Issue on Research with Multidisciplinary Elements.
Submission Deadline: March 31, 2005
For more information, visit: http://www.internetjournals.net

IPSI Transactions Journals, E-Education: Concepts and Infrastructure
IPSI is planning some special issues in late 2005 and early 2006, and you are welcome to submit your paper. Papers are requested for submission for the Special Issue on E-Education: Concepts and Infrastructure.
Submission Deadline: March 31, 2005
For more information, visit: http://www.internetjournals.net

EFMD 35th EISB Conference
The European Foundation for Management Development (EFMD) will be holding its 35th EISB Conference in Barcelona, Spain on September 12–14, 2005. The Conference theme is "Sustaining the Entrepreneurial Spirit Over Time: Implications for young companies, family businesses, and established companies."
Submission Deadline: March 31, 2005
For more information, visit: http://www.iese.edu/en/events/OtrosEventos/EISB/CallForPapers/CallForPapers.asp

Decision Sciences Institute
The 36th Annual Meeting of the Decision Sciences Institute will be held at San Francisco Marriott (Downtown) in
California on November 19-22, 2005.
Submission Deadline: April 1, 2005
For more information, visit: http://www.dsi2005.org/

Society for Marketing Advances Annual Conference
The Society for Marketing Advances (SMA) will hold its Annual Conference at the Sheraton Gunter Hotel in San
Antonio, Texas on November 2-5, 2005. This year’s meeting will include the Elsevier Science Distinguished Scholars Series, the Sherwin-Williams Distinguished Teaching Competition Award, and the McGraw-Hill/Irwin Stephen J. Shaw Award for Outstanding Conference Paper.
Submission Deadline: April 1, 2005
For more information, visit: http://www.marketingadvances.org


ANNOUNCEMENTS

Eighth Annual, National Young Entrepreneur Conference and Business Competition
The Institute for Entrepreneurship is hosting the Eighth Annual Enterprise Creation Competition, which will be held in Milwaukee, Wisconsin on April 13 - 15, 2005.
For more information, visit: http://www.theeplace.org/Conferences.htm

NWBC Newsletter
The January/February issue of the National Women's Business Council's newsletter, Engage!, is now available. The issue has the following features: Council Meets to Discuss 2005 Agenda and Activities, Roundtable Spurs Action by NWBC, International Year of Microcredit Benefits Business Women around the World, and On the Fed Side.
For more information, visit: http://www.nwbc.gov/ResearchPublications/documents/News_Jan-Feb2005_final.pdf

Global Student Entrepreneur Awards
Global Student Entrepreneur Awards (GSEA) is seeking applications for the 2005 Global Student Entrepreneur Award. GSEA is now recruiting undergraduate entrepreneurs for the eighth annual awards. GSEA honors outstanding undergraduates who juggle a course load and run their own businesses at the same time.
Submission deadline: March 1, 2005
For more information, visit: http://www.gsea.org



The SBANC Newsletter is provided as a service to the members of our affiliates: Academy of Collegiate Marketing Educators (ACME), Association for Small Business& Entrepreneurship (ASBE), Decision Sciences Institute (DSI), Federation of Business Disciplines (FBD), International Council for Small Business Congress (ICSB), Institute
for Supply Management, The International Small Business Congress (ISBC), Marketing Management Association (MMA), Small Business Administration (SBA), Service Corps of Retired Executives, Small Business Institute (SBI), Society for Marketing Advances (SMA), United States Association for Small Business& Entrepreneurship (USASBE), U.S. Department of Veterans Affairs and Western Decision Sciences Institute (WDSI). If you are interested in membership or would like further information on one of our affiliates, please see our web site at http://www.sbaer.uca.edu


SBANC STAFF

Main Office Phone: (501) 450-5300

Dr. Don B. Bradley III, Executive Director of SBANC & Professor of Marketing

Direct Phone: (501) 450-5345, E-mail: donb@uca.edu

Esther Mead, Co-Lead Development Director, E-mail: estherledelle@yahoo.com

Amanda Harris, Development Intern, E-mail: abharris84@yahoo.com

Michael Flanagin, Development Intern, E-mail: whiffleball@aol.com

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