SBANC Newsletter
May
24,
2005
Issue
373-2005
QUOTE
"There is less to fear from outside competition than from inside
inefficiency, discourtesy and bad service."
-- Anonymous
FEATURE
PAPER
Paradigms
of Leadership in the Teleworking Environment: A Qualitative
Study
This
paper was presented by David S. Taylor and Joseph K. Kavanaugh
of Sam Houston State University at the 2005 Allied Acadamics
International Conference in Memphis, Tennessee.
Abstract
This
paper explores those personal dimensions of leaders and followers
and the teleworking environment already identified by research,
and develops a tentative model for leader effectiveness in
the virtual environment. The emergence of communications technology
has created work environments
that challenge well-established paradigms of leadership. Teleworking
and virtual office environments have redefined the relationships
between the employee, the supervisor, and the conditions of
the workplace. Among the variables considered are manager and
employee role acceptance, anxieties related to new role performance/behavior,
and the importance of selfmanagement, goal commitment, satisfactory
communication, and work/life balance in the definition of satisfactory
role
acceptance. New contingency models of leadership are needed
to better define the qualities and characteristics of leader
effectiveness in the leader-follower relationship where direct
personal contact is no longer the primary mode through which
influence is conveyed.
Read the Entire Paper...
TIP
OF THE WEEK
Obtaining
and Using Performance Information for Control Purposes
Information on actual operational performance comes through
some form of feedback. This feedback takes the form of
observation, oral reports, written memos or reports,
and/or other methods.
Obtaining the Information
Observation will probably be most satisfying because you are at
the scene of action and have direct control over the situation.
However, this method is time consuming, and you cannot be in
all places at one time. But you can justify using this method
if your knowledge is needed, your presence may improve the work,
or you are present for other purposes.
Oral reports, the most prevalent type of control used in small
firms, are also time consuming, but they provide two-way communication.
Rumors are an informal form of feedback and can be useful so long
as one can "separate the wheat from the chaff."
Written memos or reports are prepared when a record is needed or
when many facts must be assembled. This type of feedback is costly
unless the reports are the original records. A good record system
is a valuable aid, and it should be designed to be a ready source
of reports.
Comparing Actual Performance with Performance Standards
The ability to keep costs low is a primary advantage of small businesses.
To do this, an effective record-keeping system and cost-sensitive
controls are vital. Information about actual performance, obtained
through feedback, can be compared with predetermined standards
to see if any changes are needed.
Simple, informal controls can usually be used by small firms. By
this method comparisons are made as feedback is received, and decisions
are made accordingly.
Determining Causes of Poor Performance
Poor performance can result from many factors, both internal and
external, including the following:
- Having the wrong objectives
- Customers not buying the company's product
- Poor scheduling of production or purchases
- Theft and/or spoilage of products
- Too many employees for the work
being performed
- Opportunities lost
- Too many free services or donation
Once management isolates the true
causes of the firm's poor performance, remedies can probably be found.
Byrd, Mary Jane, Leon C. Megginson, and William L. Megginson.
Small Business Management: An Entrepreneur's Guidebook. 5th ed.
New York: McGraw Hill/Irwin, 2006. 369-370.
CONFERENCES
Hawaii International Conference on Business
The
5th Annual Hawaii International Conference on Business will be held
in The Waikiki Beach Marriott, Honolulu, Hawaii, USA on May 26-29,
2005. Topic areas include: accounting, agribusiness, agricultural
economics,
business communications, business education, business ethics, business
law, and more.
For more information, visit: http://www.hicbusiness.org/cfp_bus.htm
Business Retention and Expansion International (BREI)
The
12th Annual Business Retention & Expansion International (BREI)
Conference will be held in downtown Nashville, Tennessee, USA on
June 2-4, 2005.
For more information, visit: http://www.brei.org/
The International Council for Small Business
(ICSB)
The
International Council for Small Business (ICSB) will
hold its 50th World Conference at the Washington DC Crystal Gateway
Marriott in Washington DC, USA on
June 15-18, 2005. The conference, Golden Opportunities in Entrepreneurship,
will address: an international perspective on
the costs of entry
and exit
for
a business,
the importance
of SME
owner
participation
in
the political process, and international lessons on technology transfer,
innovation, and entrepreneurship
For more information, visit: http://www.icsb2005.org
Academy of International Business
The Academy of International Business will hold its annual meeting
at The Québec City Convention Centre in Québec City,
Canada on July 9-12, 2005.
For more information, visit: http://aib.msu.edu/events/2005/
Systemics,
Cybernetics and Informatics (SCI)
Systemics, Cybernetics and Informatics (SCI) will hold its 9th
World Multi-Conference on Systemics, Cybernetics and Informatics in
Orlando, Florida, USA on July 10-13, 2005.
For
more information, visit: http://www.iiisci.org/sci2005/website/callforpapers.htm
CALL
FOR PAPERS
Association
of Management and International Association of Management (AoM/IAoM)
The Association of Management and International
Association of Management (AoM/IAoM) will hold its 22nd Annual Conference
at The
Norfolk Waterside Marriott in Norfolk, Virginia, USA on August 12-14,
2005. The theme for this conference will be "The Power and Effectiveness
of Management, Education, Technology, and Leadership (METL) across
Disciplines."
Submission Deadline: May 26, 2005.
For more information, visit: http://www.aom-iaom.org
International
Academy for Business and Economics (IABE)
The International Academy for Business and
Economics (IABE) will hold its 2005 Annual Conference in Las Vegas,
Nevada, USA on October 16-19, 2005.
Submission Deadline: May 31, 2005
For more information, visit: http://www.iabe.org/
American Society for Competitveness (ASC)
The
American Society for Competitveness (ASC) will hold its 16th Annual
Conference at The Double Tree Hotel in Falls Church/Tysons Corner,
Virginia, USA on November 10-12, 2005. Topics include, but are not
limited to: traditional business topics (i.e. international
trade, economics and finance, human resources, etc.) and competitiveness-focused
topics (i.e. competitiveness issues pertaining to firm/industry/country/region,
outsourcing, global competition).
Submission Deadline: June 6, 2005
For more information, visit: http://ecobweb.ecob.iup.edu/asc/Call%20for%20Papers%202005.htm
Academy
of Business Disciplines
The Academy of Business Disciplines will hold
its 7th Annual National Conference at The Diamondhead all suite
resort in Fort Myers Beach, Florida, USA on November 10-12, 2005.
Submission Deadline: June 15, 1005
For more information, visit: http://www.abdwebsite.org/conference.htm
College Teaching Methods & Styles (CTMS)
The
International College Teaching Methods & Styles Conference will
be held at the Silver Legacy Hotel Casino in Reno, Nevada, USA on September
19-21, 2005.
Submission Deadline: August 7, 2005
For more information, visit: http://www.ctmsconference.com/call_for_papers.htm
The SBANC Newsletter is provided as
a service to the members of our affiliates: Academy
of Collegiate Marketing Educators (ACME), Association for Small
Business& Entrepreneurship (ASBE), Decision Sciences
Institute (DSI), Federation of Business
Disciplines (FBD), International Council for Small Business Congress
(ICSB), Institute
for Supply Management, The International Small Business Congress
(ISBC), Marketing Management Association (MMA), Small Business
Administration
(SBA), Service Corps of Retired Executives, Small Business Institute
(SBI), Society for
Marketing Advances (SMA), United States Association for Small Business & Entrepreneurship
(USASBE), U.S. Department of Veterans Affairs and Western
Decision Sciences Institute (WDSI). If you are interested in membership
or would like
further information on one of our affiliates, please see our web
site at
http://www.sbaer.uca.edu
SBANC STAFF
Main Office Phone: (501) 450-5300
Dr. Don B. Bradley III, Executive
Director of SBANC & Professor
of Marketing
Direct Phone: (501) 450-5345, E-mail: donb@uca.edu
Esther
Mead, Co-Lead Development Director, E-mail: estherledelle@yahoo.com
Ashley
Ford, Development Intern, E-mail: amf03002@uca.edu
To subscribe or unsubscribe to the SBANC
Newsletter, please E-mail SBANC at sbanc@uca.edu
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