SBANC Newsletter

August 2, 2005

Issue 383-2005

QUOTE

"I think that our fundamental belief is that for us growth is a way of life and we have to grow at all times."

        --
Mukesh Ambani



FEATURE PAPER

SME’s Successful Entrance to Foreign Markets: A Longitudinal Study

This paper was presented at the 2004 Association for Small Business and Entrepreneurship Fall Conference by Lawerence A. Klatt of Florida Atlantic University.

Abstract
Increasing global competition means that all firms, regardless of size must adopt multinational perspectives. Most SMEs produce a service or product that could be competitive in international markets but are unsure of the appropriate strategy for entry. In 1993-1994, in order to provide insights into how a number of domestic SMEs had successfully entered the international arena, a study was conducted of 100 high-growth firms that had recently “gone international.” It was noted at that time, however, that the performance and relative success of these firms need to be ascertained over a period of time. Thus, the present study discusses the result of an in-depth investigation of these same firms – nine years later- in order to assess their performance and “successes” over a time span.

Background
International business is often inappropriately viewed as the domain of large enterprise. To some extent this is true. In every country a majority of smaller enterprises will continue to operate domestically because the nature of their business is oriented to personal service for local clientele. At the same time, changes that have swept through Europe and Asia as the world slipped into the 1990s, have reshaped business opportunities in the international arena.

No longer is international business the province of the large multinational firm.

Read the Entire Paper...



TIP OF THE WEEK

Giving Performance Feedback to Foreign Employees

In the United States, managers are often told to reward in public and criticize in private. This advice, however; may not always be the best for your foreign employees. One expert provides the following specific recommendations for crafting feedback that you might deliver through a performance evaluation. Although this advice does not always hold true for every foreign national, the following suggestions are very good starting points for the American manager:

  • Give feedback through a third party: In many cultures, direct feedback -- even if it is positive in form -- can be very uncomfortable. If you belong to a collectivistic culture, being singled out for feedback can be very disconcerting. Accordingly, feedback may often be best delivered (even in individualistic cultures) through a trusted third party.
  • Communicate to the whole group: In addition to this suggestion, another way to blunt the effect of direct feedback is to gather the work group together: One can then provide the set of feedback you wish to communicate to the gathering as a whole. Since some work today is team based, this method is probably a good technique for individualistic cultures as well.
  • Change the form of the feedback: Almost always there are several ways of saying the same thing. Try several different approaches, even if the employee gives the appearance of understanding what you are saying.
  • Simplify the feedback: This recommendation applies to feedback for any employee, but especially a foreign one. And it refers to the fact that we can almost always simplify and clarify what we mean. For example, you can eliminate or replace needless words. For example, the phrase "in spite of the fact that..." could be simplified to though or simply although. (Other examples: "the reason why is that" to because; "This is a subject that" to this subject.)
  • Avoid slang: Phrases like "the bottom line," "they'll eat this one up," "the home stretch," "I'm all ears," and "let's get rolling" are difficult to interpret. Although these phrases are so common to us that they are obvious, consider the perspective of someone from another culture.

McFarlin, Dean B., and Paul D. Sweeney. International Management: Strategic Opportunities and Cultural Challenges. 3rd ed. Boston: Houghton Mifflin Company, 2006. 420.



CONFERENCES

ACTEB 54th Annual Meeting
The Arkansas College Teachers of Economics and Business (ACTEB) is holding their 54th Annual Meeting on Friday, October 7, 2005 at Arkansas Tech University's Ross Pendergraft Library in Russellville, Arkansas. The theme for this year's meeting is "International and Local Issues in Business and Economics." The luncheon keynote speaker will be Koby A. Koomson the Former Ambassador from Ghana to the United States.
Inquiries or submissions should be sent to Lauren Maxwell: laurenm@uca.edu

Allied Academies
Allied Academics is holding the 2005 Fall International Conference beginning October 12-15, 2005 at the Riviera Hotel and Casino in Las Vegas, Nevada.
For more information, visit: http://www.alliedacademies.org/vegas-call.html

IABE 2005 Annual Conference
The International Academy for Business and Economics (IABE) will hold its annual conference at the Boardwalk Hotel and Casino in Las Vegas, Nevada on October 16-19, 2005.
For more information, visit: http://www.iabe.org

Southwestern Business Administration 2005 Teaching Conference
The Southwestern Business Administration is holding the 13th Annual Teaching Conference at Jesse H. Jones School of Business at Texas Southern University in Houston, Texas. This conference will be held on October 20-21, 2005.

For more information, visit: http://www.tsu.edu/academics/business/sbaConference/index.asp

ASBE 2005 Fall Conference
The Association of Small Business and Entrepreneurship 2005 Annual Fall Conference will be held October 5-7 at the La Posada de Albuquerque in Albuquerque, New Mexico.

For more information, visit: http://www.sbaer.uca.edu/research/asbe/ASBE_Website/home.htm



CALL FOR PAPERS

Applied Business and Entrepreneurship Association International
The Applied Business and Entrepreneurship Association International will hold their Second Annual Meeting at Kauai Marriott Resort and Beach Club in Kauai, Hawaii on November 16-20, 2005. Topics for this conference include: Accounting, Business Law, E-Business, Logistics & Transportation, Economics, Marketing, etc.
Submission Deadline: August 15, 2005
For more information, visit: http://lewis.up.edu/bus/adrangi/abeai/index.htm

United States Association for Small Business and Entrepreneurship/Small Business Institute
The USASBE/SBI 2006 Joint Conference will be held at the JW Marriott Starr Pass Resort & Spa in Tucson, Arizona on January 12-15, 2006. The theme for this conference will be "The Changing Entrepreneurial Landscape."
Submission Deadline: August 15, 2005
For more information, visit: http://www.usasbesbi2006.org/

ASBE 2005 Fall Conference
The Association of Small Business and Entrepreneurship 2005 Annual Fall Conference will be held October 5-7 at the La Posada de Albuquerque in Albuquerque, New Mexico. There will be best paper awards, and these papers will also be considered for publication in the Journal of Business & Entrepreneurship.
Submission Deadline: August 15, 2005
For more information, visit: http://www.sbaer.uca.edu/research/asbe/ASBE_Website/conf/callforpapers.htm

International Business and Economy Conference
The Fifth International Business and Economy Conference will be held at the Sheraton Waikiki Beach Resort Hotel in Honolulu, Hawaii, on January 5-8, 2006. Topics invited for submission include: international business environment, forms/strategies of international co-operation, management philosophy, culture, and education, and marketing in consumer & industrial sectors.
Submission Deadline: August 19, 2005

For more information, visit: http://userwww.sfsu.edu/~ibec/

Allied Academies
Allied Academies will hold the 2005 Fall International Conference at the Riviera Hotel and Casino in Las Vegas, Nevada on October 12-15, 2005. The focus of this conference will be International business.
Submission Deadline: September 5, 2005
For more information, visit: http://www.alliedacademies.org/vegas-call.html



ANNOUNCEMENTS

The number of women entering small business ownership has increased significantly across the world in recent years; yet, compared to men, they have received little attention from the academic community. This comprehensive and coherent book redresses the imbalance and provides an up-to-date theoretical review of this important area of study:

International Handbook of Women and Small Business Entrepreneurship
Edited by Sandra L. Fielden and Marilyn J. Davidson

to find out more, visit http://www.e-elgar.com

The following books can also be found on the website:

Supporting Women's Career Advancement: Challenges and Opportunities
Edited by Ronald J. Burke and Mary C. Mattis

Working Mothers in Europe: A Comparison of Policies and Practices
E
dited by Ute Gerhard, Trudie Knign, and Anja Weckwert

Employment of Women in Chinese Cultures: Half the Sky
Edited by Cheryln Granrose

The Construction of Management: Competence and Gender Issues at Work
Edited by Bronwen Ann Rees

Women Entrepreneurs
Edited by Patricia Greene, Candida G. Brush, Nancy M. Carter, Elizabeth Gatewood,
and Myra M. Hart

 

The SBANC Newsletter is provided as a service to the members of our affiliates: Academy of Collegiate Marketing Educators (ACME), Association for Small Business& Entrepreneurship (ASBE), Decision Sciences Institute (DSI), Federation of Business Disciplines (FBD), International Council for Small Business Congress (ICSBC), Institute
for Supply Management, The International Small Business Congress (ISBC), Marketing Management Association (MMA), Small Business Administration (SBA), Service Corps of Retired Executives, Small Business Institute (SBI), Society for Marketing Advances (SMA), United States Association for Small Business & Entrepreneurship (USASBE), U.S. Department of Veterans Affairs and Western Decision Sciences Institute (WDSI). If you are interested in membership or would like further information on one of our affiliates, please see our web site at http://www.sbaer.uca.edu



SBANC STAFF

Main Office Phone: (501) 450-5300

Dr. Don B. Bradley III, Executive Director of SBANC & Professor of Marketing

Direct Phone: (501) 450-5345, E-mail: donb@uca.edu

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Small Business Advancement National Center - University of Central Arkansas
College of Business Administration - UCA Box 5018 201 Donaghey Avenue
Conway, AR 72035-0001
- Phone (501) 450-5300 - FAX (501) 450-5360