SBANC Newsletter

September 6, 2005

Issue 388-2005

QUOTE

"Make your product easier to buy than your competition, or you will find your customers buying from them, not you."

        --
Mark Cuban

 

FEATURE PAPER

The Evolving Marketplace: A Brief Review of Technology and Market Systems

This paper was presented by George M. Zinkhan and Ji Hee Song from the University of Georgia and
Sam S. Zinkhan from the University of Texas at the 2005 Association of Collegiate Marketing Educators (ACME)
Annual Meeting in Dallas, Texas on March 1-5, 2005.

Abstract
The marketplace is an ancient human development that simultaneously delivers a standard of
living and serves as a forum for the exchange of ideas. Here, we briefly touch upon the
highlights associated with the evolution of the marketplace and show its influences on society.
We also discuss how the “marketspace” of emerging technology (e.g., the Internet) is
transforming this multi-faceted institution.

Read the Entire Paper...

 

TIP OF THE WEEK

What Defines an Effective Channel?

An effective distribution channel has several characteristics, which are discussed briefly in the following paragraphs.

Inventory
At various points along the channel, inventory must be warehoused and ready to be shipped where needed, whether it is raw materials to the manufacturer or finished goods to the consumer. Entrepreneurs need to decide whether they want to hold inventory or outsource that capability to someone else in the channel. Holding the inventory for distribution gives the entrepreneur more control over what happens to products, but warehousing and distribution are competencies that the entrepreneur's team may not have.

Ownership
It is important to distinguish between ownership of the goods and possession of them. As goods move through the channel, ownership typically changes only at the point of purchase, but possession may change at various points. For example, when a fulfillment house agrees to warehouse and ship for a company, it takes possession of the goods but does not purchase them and therefore does not own them. Information, as an intangible product, presents some unique challenges with regard to ownership, and illegitimate channels may even be formed to move the product through the channel. This can be seen, for example, in the pirating of software and music.

Negotiation
Many channels that deal in expensive items, such as automobiles or industrial equipment, function primarily as price negotiators. Prices are set merely as a starting point for negotiation with the final customer, so for these channels to be effective, they must provide the ability to negotiate.

Gathering of Market Information
The Internet has facilitated the gathering of market intelligence by companies and industries of all sizes. Because such information is critical to successful product development and business planning, gathering it has become a characteristic of a successful distribution channel.

Financing and Payment
Credit is an essential element of an effective channel because it smoothes out the fluctuations in cash on hand experienced by purchasers. Methods for collecting payments for purchases have been enhanced by technology.

Risk Management
The movement of products through channels entails some level of risk for which third-party insurance is required. Examples of such risk are product loss or breakage during shipping, product liability, and failure of the customer to pay for goods. In addition, manufacturers take on responsibility for risk to the customer via warranty programs and after-sale service agreements.

Member Power
Effective channels often produce channel members who gain the power to control aspects of the channel. A channel member gains power if (1) other members rely on it for their primary needs, (2) it controls financial resources, (3) it plays a critical role in the value chain, (4) it has no substitute, or (5) it has information that reduces uncertainty. For example, Wal-Mart is well known for employing strong-arm tactics to exact the lowest possible prices from its suppliers. Because it is the world's largest retailer, it is well aware that smaller suppliers cannot afford to lose such a huge customer. Strong retailers can also force manufacturers to adopt new systems, as was the case in the 1980s when retailers forced manufacturers to provide UPC symbols on packages so the retailers could scan them for inventory and sales tracking.
In an effective channel, strong members include other members in the decision-making process; they share information and often make concessions when a new policy or technology is costly to a member. One excellent example of channel collaboration comes from the apparel industry, where DuPont, a fiber producer; Milliken & Co., a textile mill; Robinson MFG., an apparel manufacturer; and JC Penney, a retailer, joined forces to identify customer needs and develop a new line of clothing.

Allen, Kathleen R. Launching New Ventures: An Entrepreneurial Approach. 4th ed. Boston: Houghton Mifflin, 2006. 74-76.

 

CONFERENCES

World Trade Club Forum
The World Trade Club (WTC) will hold its World Trade Club Forum at the Regions Bank Building in Little Rock, Arkansas on September 8, 2005. The topic of this forum is "Doing Business with China."
For more information, visit: http://www.sbaer.uca.edu/updates/conferences/WTC2005.doc

2005 Spend Management Conference
The Conference Board is holding the 2005 Spend Management Conference at the Grand Hyatt in New York, New York on September 14-16, 2005. The theme for the conference is Enterprise Spending Analysis Demonstrates Success for Strategic Sourcing, Cost Savings and Continuous Improvement. (Supply Management Conference)
For more information, visit: http://www.conference-board.org/

MMA Fall 2005 Conference
The Marketing Management Association (MMA) is holding the 10th Annual Fall Educators' Conference at the Service Hyatt Regency Crown Center, Kansas City, Missouri on September 24-27, 2005. This conference provides a forum for educators to exchange teaching tips and techniques to enhance their teaching skills.

For more information, visit: http://www.mmaglobal.org/

2005 Conway Business Expo
The Conway Area Chamber of Commerce is holding the 2005 Business Expo at the Conway Sports Center, Conway, Arkansas on October 4, 2005.
For more information, visit: http://www.conwayarkcc.org

2005 ALLIED Fall International Conference
Allied Academies is holding the 2005 Fall International Conference at the Riviera Hotel and Casino in Las Vegas, Nevada on October 12-15, 2005.
For more information, visit: http://www.alliedacademies.org/vegas-call.html

 

CALL FOR PAPERS

ACME Conference 2006
The Association of Collegiate Marketing Educators (ACME) is holding the 2006 ACME Conference at the Sheraton Hotel in New Orleans, Louisiana on March 1-4, 2006.
Submission Deadline: September 23, 2005

For more information, visit: http://www.a-cme.org/2006Conference/

Journal of American Academy of Business, Cambridge
The Journal of American Academy of Business, Cambridge (JAABC) publishes articles of interest to members of the Business Community and will provide leadership in introducing new concepts to its readership.
Submission Deadline: September 26, 2005
For more information, visit: http://www.jaabc.com/journal.htm

2005 EIBR Conference
The Economics & International Business Research Organization is holding the 2005 Economics & International Business Research Conference on economics, international business, and many additional tracks. The conference is being held at the Royal Palm Crowne Plaza Resort in South Beach, Miami, Florida on December 14-17, 2005.
Submission Deadline: September 27, 2005
For more information, visit: http://www.jaabc.com/miami.html

5th IBIMA Conference
The International Business Information Management Association (IBIMA) is holding the 5th IBIMA Conference in Cairo, Egypt on December 13-15, 2005. Conference topics include the Internet and information technology in modern organizations.
Submission Deadline: October 3, 2005
For more information, visit: http://www.ibima.org/Cairo2005/index.html

2006 IAEB Annual Conference
The International Academy of E-Business (IAEB) is holding the 2005 6th Annual Conference at the Sheraton Studio City Resort Hotel in Orlando, Florida on March 23-26, 2006. Topics include
e-Technologies & their Impact on Globalization: Concepts, Models, Problems & Strategies.
Submission Deadline: November 1, 2005
For more information, visit: http://www.iaeb.org/

 

ANNOUNCEMENTS

The SBI Network
SBANC has recently compiled a list of Small Business Institute, Small Business Management and Entrepreneurship institutions across the country. If you are aware of a small business and/or entrepreneurial program in your area, please take the time to drop by the SBI Network. If you find a mistake or an omission, you can let us know about it by clicking here, or clicking the link at the bottom of any of the SBI Network pages.


National Association of Purchase Management - Arkansas

The National Association of Purchase Management-Arkansas (NAPM-AR), an affiliate of the Institute for Supply Management, is holding their September meeting at the University of Central Arkansas Student Center in Conway, Arkansas on September 15, 2005 at 6:00 p.m. in room 215-A. Dr. Don B. Bradley III is the featured speaker, and will speak on the future of supply management.
For more information: http://www.napmar.org/


The SBANC Newsletter is provided as a service to the members of our affiliates: Academy of Collegiate Marketing Educators (ACME), Association for Small Business& Entrepreneurship (ASBE), Decision Sciences Institute (DSI), Federation of Business Disciplines (FBD), International Council for Small Business Congress (ICSBC), Institute for Supply Management, The International Small Business Congress (ISBC), Marketing Management Association (MMA), Small Business Administration (SBA), Service Corps of Retired Executives, Small Business Institute (SBI), Society for Marketing Advances (SMA), United States Association for Small Business & Entrepreneurship (USASBE), U.S. Department of Veterans Affairs and Western Decision Sciences Institute (WDSI). If you are interested in membership or would like further information on one of our affiliates, please see our web site at http://www.sbaer.uca.edu



SBANC STAFF

Main Office Phone: (501) 450-5300

Dr. Don B. Bradley III, Executive Director of SBANC & Professor of Marketing

Direct Phone: (501) 450-5345, E-mail: donb@uca.edu

Esther Mead, Graduate Research, E-mail: esthermead@gmail.com

Ashley Ford, Development Intern, E-mail: ASHatsbanc@hotmail.com

Brad Lawrey, Development Intern, E-mail: bradlawrey@hotmail.com

Olivia Johnson, Development Intern, E-mail: reneeatuca_2003@hotmail.com

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Small Business Advancement National Center - University of Central Arkansas
College of Business Administration - UCA Box 5018 201 Donaghey Avenue
Conway, AR 72035-0001
- Phone (501) 450-5300 - FAX (501) 450-5360