SBANC Newsletter

November 15, 2005

Issue 398-2005

QUOTE

"Everyone experiences tough times, it is a measure of your determination and dedication how you deal with them and how you can come through them."

        --
Lakshmi Mittal

 


FEATURE PAPER

Learning From Failure: Hard Lessons On Launching New Technologies For Old Markets

This paper was presented by Timothy P. Keane of Rockhurst University at the USASBE 19th National Conference held January 13-15, 2005.

Abstract
The case study tracks the trials and tribulations of a new venture launched to provide leading edge, vertical market software in an established industry. The experiences of the protagonists in the case validate long held theories, concepts and models that inform the study of entrepreneurship, most important of which is the need to research and assess the environment (both macro and micro) before launching a new venture. The learning from the case of Entrada Technologies provides a compelling example of the need for entrepreneurs to clearly understand the environment into which they are planning to launch any new venture, particularly one targeted at an industry dominated by complex information technology supply chain. This start up software company learns some very hard lessons when the owners assume that they can be successful with a product that provides elaborate functionality to a market that demands the basics. Technical integration with disparate, customized backend systems, reliance on hardware that changes faster than Moore’s Law estimates, and a supply chain with little tolerance for low margins are just some of the barriers exacerbating this new venture’s problems.

Background
Entrada Technologies began operations with the launch of an order management software application for vertical markets, which was designed to run on mobile computing hardware known as “pen tablets.” With the pen tablet hardware, a field sales rep could navigate the computer screen using a stylus rather than a mouse, and use advanced software applications to enter data while in retail outlets. At the time of the company’s launch, the pen tablet hardware was the first generation of devices that enabled field sales reps to enjoy full screen Windows functionality while away from their desktop PC back at the office. Mobile access to Windows’ advanced feature set through the pen tablet hardware represented a significant productivity
improvement opportunity for organizations that relied on a mobile sales force to create orders and manage their product inventories in retail outlets.

Entrada’s initial software offering that ran on the pen tablet hardware was trademarked the Virtual Cooler, because it enabled sales reps in the beer industry to view a graphic representation of their products, in addition to a standard text view. With the Virtual Cooler software, beer industry sales reps simply used the stylus for their pen tablet hardware to “tap” the graphic image of their products on the hardware screen, and then enter their order quantities. The Virtual Cooler application also allowed sales reps to collect other information while visiting retail customers, such as product inventories and competitive pricing data.

Read the Entire Paper...

 

 

CONFERENCES

Association for Global Business
Who: Association for Global Business
What:

Seventeenth International Conference

Where: Wyndham Miami Beach Resort in Miami Beach, Florida
When: November 17-19, 2005

The Association to Advance Collegiate Schools of Business
Who: The Association to Advance Collegiate Schools of Business (AACSB)
What:

Graduate Programs Conference, Undergraduate Conference, & Emerging Curricula Conference

Where: Tampa, Florida
When: November 18-20, 2005

IPSI - 2005 Slovenia
Who: Internet, Processing, Systems, and Interdisciplinary (Research)
What:

IPSI BgD Conference

Where: Hotel Toplice Bled, Slovenia
When: December 8-11, 2005

International Business Information Management Association
Who: International Business Information Management Association
What:

5th IBIMA Conference

Where: Cairo, Egypt
When: December 13-15, 2005


CALLS FOR PAPERS

Conference Organising Committee
Who: Conference Organising Committee
What: The International Conference on the Arts in Society
Where:
The University of Edinburg in Scotland
When:
August 15-18, 2006

Submission Deadline:
November 30, 2005


The CIBER Research Institute
Who: The CIBER Research Institute (CIBER)
What:

ABR Conference (business & economics) and TLC Conference (teaching methods, styles, and administration

Where: Disney Boardwalk Hotel in Disney World, Florida
When: January 2-6, 2006

Submission Deadline:
December 1, 2005


Institute for Entrepreneurship and Small Business Management
Who: Institute for Entrepreneurship and Small Business Management
What:

8th International Conference, "STIQE"

Where:  Maribor , Slovenia
When: June 28-30, 2006

Submission Deadline:
January 10, 2006


International Council for Small Business
Who: International Council for Small Business (ICSB)
What:

51st World Conference

Where:  Melbourne, Australia
When: June 18-21, 2006

Submission Deadline:
January 15, 2006


Schlegel Center for Entrepreneurship
Who: Schlegel Center for Entrepreneurship (FERC)
What:

2006 Family Enterprise Research Conference (FERC)

Where: Sheraton on the Falls in Niagara Falls, Ontario, Canada
When: April 28-30, 2006

Submission Deadline:
January 31, 2006

TIP OF THE WEEK

New Study Examines Cost of Litigation to Small Business

Litigation hurts small business in more than just financial ways, a new Advocacy study has found. Since most small business owners are personally invested in their businesses, the toll of being sued also includes substantial emotional hardship and changes in the way the business operates.

Chief Counsel for Advocacy Thomas M. Sullivan released the study at the U.S. Chamber Institute for Legal Reform's Legal Reform Summit.
The Impact of Litigation on Small Business was written by Klemm Analysis Group with funding from the Office of Advocacy. The study used a sample from the federal Public Access to Court Electronic Records system to identify small businesses involved in litigation from July 2002 through June 2003. Data was gathered from a subset of businesses interviewed by phone, and focus groups produced specific case studies that were examined in detail.

The study found most of the participants had to recoup their litigation losses by cutting expenses or by having to expend even more funds in a search for more customers. These costs were absorbed by the business because increasing prices was seen as a competitive disadvantage and used as a last resort. The complete report can be found on Advocacy's website at www.sba.gov/advo/research/rs265tot.pdf

 
"New Study Examines Cost of Litigation to Small Business." The Small Business Advocate Nov. 2005: 6.

 

 

ANNOUNCEMENTS

The Journal of Diversity Management

A new journal, The Journal of Diversity Management (JDM), is seeking manuscript submissions. JDM welcomes articles in all areas of business and economics. Both theoretical and applied manuscripts will be considered for publication. Theoretical manuscripts must provide a clear link to important and interesting business topics as they relate to diversity issues in business and organizations, both domestically and internationally. Current information is available at www.CluteInstitute.org.

Complete details for accepted manuscripts are given in the “Style Guidelines For Accepted Manuscripts” found inside the rear cover of the JDM.

 

International Marketing and Terrorism Preparedness

Click here to view Michael R. Czinkota's Congressional testimony on International Marketing and Terrorism Preparedness.

 

Newsletter Correction

In last week's newsletter, we incorrectly identified the authors of the Feature Paper.

"You Ought to Keep Good Records and Use Them in Management Decisions" was written by Dorothy Davis and Paul Dunn of The University of Louisiana at Monroe. The paper was presented at the 2005 Association of Small Business and Entrepreneurship (ASBE) Conference in Albuquerque, New Mexico.

 

 

The SBANC Newsletter is provided as a service to the members of our affiliates: Academy of Collegiate Marketing Educators (ACME), Association for Small Business & Entrepreneurship (ASBE), Decision Sciences Institute (DSI), Federation of Business Disciplines (FBD), International Council for Small Business Congress (ICSBC), Institute for Supply Management, The International Small Business Congress (ISBC), Marketing Management Association (MMA), Small Business Administration (SBA), Service Corps of Retired Executives, Small Business Institute (SBI), Society for Marketing Advances (SMA), United States Association for Small Business & Entrepreneurship (USASBE), U.S. Department of Veterans Affairs and Western Decision Sciences Institute (WDSI). If you are interested in membership or would like further information on one of our affiliates, please see our web site at http://www.sbaer.uca.edu

 

 

SBANC STAFF

Main Office Phone: (501) 450-5300

Dr. Don B. Bradley III, Executive Director of SBANC & Professor of Marketing

Direct Phone: (501) 450-5345, E-mail: donb@uca.edu

Esther Mead, Graduate Research, E-mail: esthermead@gmail.com

Ashley Ford, Development Intern, E-mail: ASHatsbanc@hotmail.com

Olivia Johnson, Development Intern, E-mail: reneeatuca_2003@hotmail.com

To subscribe or unsubscribe to the SBANC Newsletter, please E-mail SBANC at sbanc@uca.edu

Small Business Advancement National Center - University of Central Arkansas
College of Business Administration - UCA Box 5018 201 Donaghey Avenue
Conway, AR 72035-0001
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