SBANC Newsletter

April 4, 2006

Issue 415-2006

QUOTE

"You've got to look for a gap, where competitors in a market have grown lazy and lost contact with the readers or the viewers."

     --
Rupert Murdoch

 


FEATURE PAPER

Explaining Competitive Advantage in Family Firms: The Effectuation Paradox

The following paper was presented at the 2006 USASBE/SBI Joint Conference Proceedings held in Tucson, Arizona. It was written by James C. Hayton of Bocconi University.

Abstract

Research into human resource management (HRM) systems suggests that investments in formal HRM are an important source of competitive advantage. This paper identifies the paradox that while family firms de-emphasize investments in formal HRM systems, they are still able to outperform their non-family counterparts. It is suggested that the root of this paradox lies in family firms preference for effectuation over causation when it comes to strategic decision making. A contingency model of the sustainable competitive advantage of family firms is developed, and the implications of the effectuation paradox for understanding HRM in family firms are discussed.

Read the Entire Paper...

CONFERENCES

Barcoding Inc.
Who:
Barcoding Inc.
What:

The Future of Barcoding and RFID Conference and Exhibition

Where:  Baltimore, Maryland, USA
When: April 25, 2006

IPSI
Who:
Internet, Processing, Systems, and Interdisciplinary (Research)
What:

IPSI 2006 - France

Where:  Carcassonne, France
When: April 27 - 30, 2006

NIKOS
Who:
Dutch Institute for Knowledge Intensive Entrepreneurship
What:

The 14th High Technology Small Firms Conference

Where:  University of Twente, Enschede, The Netherland
When: May 11-13, 2006

ICSB
Who:
International Council for Small Business
What:

51st ICSB World Conference

Where:  Melbourne, Australia
When: June 18-21, 2006

EIRASS
Who:
European Institute of Retailing and Services Studies
What:

13th International Conference

Where:  Corinthia Grand Hotel Royal in Budapest, Hungary
When: July 9 - 12, 2006


CALLS FOR PAPERS

AMA
Who:
Atlantic Marketing Association
What:

Annual Meeting

Where:  Francis Marion Hotel in Charelston, South Carolina, USA
When: September 27-30, 2006

Submission Deadline:
April 18, 2006


SBI
Who:
Small Business Institute
What:

Mid Year Meeting

Where:  Louisville, Kentucky, USA
When: October 12-15, 2006

Submission Deadline:
May 15, 2006


IABE
Who:
International Academy of Business and Economics
What:

IABE-2006 Annual Conference

Where:  Las Vegas, Nevada, USA
When: October 15-18, 2006 12-15, 2006

Submission Deadline:
May 31, 2006


AGB
Who: Association for Global Business
What:

18th International Conference

Where: Hyatt Regency, Newport Beach, California, USA
When: Novemeber 16-19, 2006

Submission Deadline:
June 30, 2006


ASBE
Who: Association for Small Business and Entrpreneurship (ASBE)
What:

Fall Conference

Where: Best Western in Corpus Christi, Texas
When: November 1-3, 2006

Submission Deadline:
August 1, 2006

TIP OF THE WEEK

Taking Customers Away from the Competition

In determining your list of research priorities, studying what it takes to attract customers from competitors should come when you have shored up your relationship with current customers. That isn't to suggest that attracting competitors' customers is unimportant. Rather, there is no point in spending advertising or promotion budgets or sales-force efforts to lure your competitors' customers only quickly to lose them. Once you have done your homework and determined that your products or services address the needs of your current customers, you can begin to think about research to attract new customers.

In seeking to attract your competitors' customers, the same kinds of research studies that you'd use when studying your own customers apply. Here, though, your target respondents will include your competitors' customers and so will provide intelligence regarding your competitors' strengths and weaknesses. Such a research will become a road map to the kinds of strategies that would be effective for determining which competitors are the most vulnerable and the messages that would be most compelling in convincing a competitor's customers to switch to you.

Increasing the Size of the Market

In the scheme of things, attracting new users to your market is the hardest task. The hurdles necessary to convince prospects that buying what you sell is in their interest are often substantial. For example, consumers who haven't purchased packaged low-calorie foods or have failed to buy exercise equipment for use in their home may be a much tougher sell for those products than consumers who have purchased those products in the past.

It is also important to realize that, when you seek to grow the market, you are doing so not only for yourself but for your competitors. It is doubly tough to attract new users to the marketplace while at the same time convincing them that they should purchase your products instead of those of your competitors.

Take Apple and the iPod. Apple has been phenomenally successful in creating the market for digital music. While Apple will undoubtedly pay attention to protecting its position, it won't be a walk in the park. The same is true for any marketer who seeks to create a new or bigger market.

Robert J. Kaden. Guerrilla Marketing Research, Marketing Research Techniques That Can Help Any Business Make More Money. London and Philadelphia: Kogan Page, 2006. 41.

 

 

 

 

 

 

 

 

 

The SBANC Newsletter is provided as a service to the members of our affiliates: Academy of Collegiate Marketing Educators (ACME), Association for Small Business & Entrepreneurship (ASBE), Federation of Business Disciplines (FBD), International Council for Small Business (ICSB), Institute for Supply Management (ISM), The International Small Business Congress (ISBC), Marketing Management Association (MMA), Small Business Administration (SBA), Service Corps of Retired Executives (SCORE), Small Business Institute (SBI), Society for Marketing Advances (SMA), United States Association for Small Business & Entrepreneurship (USASBE), U.S. Department of Veterans Affairs (VA).. If you are interested in membership or would like further information on one of our affiliates, please see our web site at http://www.sbaer.uca.edu

 

 

SBANC STAFF

Main Office Phone: (501) 450-5300

Dr. Don B. Bradley III, Executive Director of SBANC & Professor of Marketing;

Direct Phone: (501) 450-5345

Brandon Tabor, Development Intern

Tyler Farrar, Development Intern

Garion McCoy, Development Intern

 

 

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Small Business Advancement National Center - University of Central Arkansas
College of Business Administration - UCA Box 5018 201 Donaghey Avenue
Conway, AR 72035-0001
- Phone (501) 450-5300 - FAX (501) 450-5360